Terms of use
Terms of use
Our online store silvawines.gr with VAT number. ID.No.: 148565527000 operates in accordance with the current Greek and Community legislation and disciplined to the current provisions of N2472/97 regarding the security of your personal data.
The visitor, member or customer of silvawines.gr is obliged, before using the services of our e-shop, to be informed of the terms of use published on its pages. He must accept them in their entirety without objection.
Silvawines.gr is entitled to make any changes to its structure, its policies, its terms of use, without any notice to its member-customers, only by publishing them on its pages.
Each visitor can browse the silvawines.gr online store without providing any personal information.
Your personal data (name, telephone number, address, postal code, city-region, country, e-mail, profession, company or business name, etc.) will only be requested:
- if you decide to proceed with an order in order to enable its execution,
- If you wish to register as a member of our shop,
- if you want to register as a member of our shop, if you want to send us an e-mail.
These personal data, which you have voluntarily disclosed to us, will be used by us exclusively to ensure the services you have requested from us. It may be used to provide you with information about the product or service you are interested in or have purchased, as well as to provide you with information about our other products or services, future offers or promotions.
You are required to provide silvawines.gr with your true personal information, because if silvawines.gr becomes aware that you have provided false information it will proceed immediately to delete you from its database.
The communication between you and silvawines.gr requires you to have a username and a password given to you by silvawines.gr in order to be automatically recognized by the system. These are strictly personal and you are required not to disclose them to third parties. If you find that your name and password have been used without your authorization, you are obliged to inform silvawines.gr immediately.
Your personal data is not disclosed to any third party without your authorization. The only case in which your personal data may be transferred is if we are required by law in accordance with the legal provisions in force at the time, for example by a court order.
Anyone who has provided personal data to silvawines.gr is entitled to access, correct, complete and, if they wish, request their immediate deletion.
The services of silvawines.gr and in particular the sale of products are addressed to adults over 18 years of age.
Thus, by registering on our site as a client member, we consider that you declare unconditionally that you are over 18 years of age.
PRODUCT RETURNS
Product returns are accepted within 14 days.
You will contact us to explain the reason for the return.
Products must be in perfect condition and the packaging must be undamaged.
They must be accompanied by the retail receipt.
If you were cut off an invoice you must issue us with a return delivery note.
You will be refunded or if you wish, a credit invoice will be issued.
In the case of returning goods, you will be charged for the transport costs.
In case of damage to the products during transport, you are obliged to report it to silvawines.gr within 24 hours.
ORDER CANCELLATION
If you have accidentally executed an order, you can send us an e-mail info@silvawines.gr or contact us by phone at 2810 792021 to arrange for the cancellation of your order.
TRANSACTION SECURITY
Silvawines.gr guarantees the security of the transfer of customer-member data by using SSL (Secure Socket Layer) encryption technology.
COOKIES
Silvawines.gr uses cookies (text files) which are sent to the member-customer's computer, storing his/her settings.
Thus, in a future visit to silvawines.gr he will be identifiable and his navigation on our site will be faster and easier.
Cookies do not cause any kind of damage to the client-member's computer. The client can set his/her computer not to accept cookies.
COMPETENT DISPUTE RESOLUTION COURTS
The member-client accepts that if a dispute arises due to the use of the services of silvawines.gr, the competent courts for its resolution are the courts located at the headquarters of the silvawines.gr holder.
Your use of the services of silvawines.gr and your visit to its pages is optional and entirely at your own risk.
We are not liable or obliged to pay any compensation for any damage of any kind suffered by you as a result of your use of the services of silvawines.gr or your tour of its pages.
The same applies to any possible damage of any kind you may suffer due to the use of links on our site
and which are provided for your convenience and comfort.
QUESTIONS:
If you have any questions or queries relating to the Terms and Personal Data of our store, please do not hesitate to contact our relevant department using our contact form.