Product returns
PRODUCT RETURNS
Product returns are accepted within 14 days. You will be contacted to explain the reason for the return. Products must be in excellent condition and the packaging must be undamaged. They must be accompanied by the retail receipt. If you were cut off an invoice you must issue us with a return delivery note. You will be refunded or if you wish, a credit invoice will be issued. In the case of returning goods you will be charged for the transport costs. In case of damage to the products during transport, you are obliged to report it to silvawines.gr within 24 hours.
ORDER CANCELLATION:
If you have accidentally executed an order, you can send us an e-mail info@silvawines.gr or contact us by phone at 2810 792021 to arrange for the cancellation of your order.